Melissa has over 25 years experience in executive leadership, communications, marketing, strategic planning and executive coaching. Melissa has worked extensively in both the public and private world, with a focus in associations and not-for-profit organizations, tourism, education, municipal and regional governments, crown corporations, and small to mid sized private sector organizations. She is an executive and life coach, management consultant, professional facilitator, and faculty member for the School of Business at Camosun College in Victoria.
Melissa’s career experience also includes working with Tourism Victoria for over two decades in a variety of senior roles, including Senior Vice President, Marketing and Communications. Prior to this she was a member of the opening team for Victoria’s first luxury inn and founded a local tour company.
Professionally, Melissa is especially passionate about the power of these three things: communication, coaching and courageous personal leadership. Above all else, she loves to work with individuals and groups to create clear communication channels, and to coach people so that they can gain clarity to set objectives, create plans, and move forward to achieve professional and organizational goals.
Melissa holds an MBA with a Specialization in Executive Management from Royal Roads University and has undertaken extensive Solution-Focused coach training through Erickson Coaching International. She also has earned Vancouver Community College’s Provincial Instructors Diploma for post secondary instructors and professional facilitators.
Melissa is an Order in Council appointee to the Employment and Assistance Appeal Tribunal of BC. She is an active community volunteer who recently completed a six-year Order in Council appointment as a member of the Royal Roads University Board of Governors and is a member of the organizing committee for the Bats for a Cause tournament in support of BC Children’s Hospital Foundation.
Q and A with Melissa McLean
Q. What does it mean to "be bold" in the workplace?
Q. What is your approach to executive coaching?
Being bold means having the courage to be an explorer. Sometimes this means having the courage to dig deep and explore your organization – and maybe even your own leadership – right down to its roots. It’s about daring to go beyond just paying lip service to something like a routine strategic plan situational analysis of organization and asking yourself some tougher questions such as: “what might be holding the organization back from greater success?” “what will it take to move this organization forward?” and “what might I need to do to build my personal leadership skills?”
The next, even bolder step, is to reflect on your answers, create an action plan, show it to people and act on it … even if it scares you silly.
Other times, being bold in the workplace means being in a situation when you don’t have time for a lot of questions and reflection. Maybe you’re up against the clock; you need to rely on what you already know, your leadership and personal values, your mental sketch of the ideal future for your organization. Think, decide … and jump.
I have taken my coaching training through Erickson Coaching International, a highly regarded coaching organization in Vancouver that teaches a solution-focused coaching model.
As the name of Erickson’s coaching model suggests, this coaching philosophy is based on taking a positive, solution-oriented approach to addressing the question(s), situation(s), issue etc. that a coaching client wants or needs to address.
My role as the coach is to provide a clear structure to help the client reach clarity on the question or situation that they want to address and offer powerful questions (and exercises if helpful) to guide the client through a discovery process to arrive at an answer or solution. The next step is to guide the client through the creation of an action plan and provide further coaching support during implementation as needed.
Those who work with an executive coach often refer to the engagement as powerful and sometimes even life changing. People frequently discover through coaching that they are more capable, resourceful and courageous than they ever imagined. The real payoff is when clients act on this self-realization and create some amazing changes in their professional and personal lives.