A Profound Experience
The Partnerships Department of the Ministry of Transportation and Infrastructure was created in 2001 for the purpose of developing and managing public-private partnerships with a view to securing private sector investments for the creation and management of highways and major infrastructure. The Department had a new Assistant Deputy Minister (ADM) and a newly formed Executive Team. The ADM felt that it was a good time to come together as a Department Executive Team to co-create a new Strategic Plan for the Department, using a collaborative, inclusive approach. The ADM also felt that as the Partnerships Division was relatively small in comparison to the other key operational Department in the it was important that this new Strategic Plan have a focus on the unique role and value of the Partnerships Department.
We worked with the Executive Team using our six-step Strategy Development and Execution methodology to develop a Strategic Plan, underpinning Tactical Plan, and accompanying measurement and reporting dashboard for the Department. We also consulted the entire Department team in providing feedback and input using a Courtyard Café format at key milestones along the way.
In addition to developing and implementing the Strategic Plan for the Department, a key accomplishment of this assignment was the development of a strong Department Executive Team. The Department Executive Team was newly formed and had not worked together in this way before. With this in mind, we ensured that we built in opportunity for confidential, individual input upfront through 1:1 interviews; we co-created the project plan with them creating process ownership, and instead of having one or two full-day sessions to create their direction, we designed a series of shorter sessions so that team members had multiple opportunities to engage with time for individual reflection in between sessions.