BC Ministry of Health Business Management Office

Delivering a Coach Training Experience

The Business Management Office (BMO) of the Ministry of Health engaged Berlineaton – certified management consultants and accredited executive coaches – to introduce their team to the concept of a coaching culture through a customized coach training experience.

A Profound Experience

We created a customized coach training experience for the BMO team designed to help participants understand:

  • What coaching is, and why coaching skills are essential for today’s workforce 
  • How to know when to have a coaching conversation (and when not to) 
  • Ways to frame powerful questions and evoke learning 
  • Guidelines for deepening listening skills 
  • How to provide timely, responsive, and effective feedback. 

Practical Solutions

Berlineaton delivered coach training to 20 participants, using three streams of learning: Traditional Workshop learning, Applied Learning through practice session, and Sustained Learning through the completion of individualized Coaching Plans.

Bolder Futures

Many team members specifically noted that this coach training experience helped them to connect with their team members,  recognize the power of coaching, and learn a valuable new leadership skill.


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Are you looking to set a new, bold direction, equip your teams and leaders with new skills, or make your organization stronger?

  • I truly appreciated the hands-on nature of this experience, especially the coaching practice sessions that allowed me to practice the powerful questions and active listening, and get immediate feedback from the Berlineaton Executive Coaches. It was clear that they understood the material well enough to not only do it, but explain and train us on it.

    Session Participant,

    BC Ministry of Health Business Management Office

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    Shelly Berlin

    BA, MBA, FCMC, ACC
    Strategist, Confidante, Entrepreneur.

    Shelly is a co-founding partner of Berlineaton and has over 25 years’ experience in management consulting in strategy, process improvement and leader development.  

    She’s worked extensively with public and private sector organizations, and she is a professional facilitator, expert in the design, development, and execution of strategy. She is a certified executive coach and a Fellow of the Canadian Association of Management Consultants. 

    Shelly’s passion is to help leaders and their organizations achieve extraordinary success through bold thinking, courageous risk taking and disciplined action planning. Dark chocolate helps too.

    Ashka Wirk

    BSc, MBA, CMC, ACC
    Architect, Builder, Crystal Gazer.

    Ashka is a certified management consultant and executive coach, specializing in board-governed organizations in the education, health care and technology sectors.  

    She is an expert in using qualitative and quantitative data to guide the development of strategy, and then developing tactics and measurement systems that help ensure an effective execution.  

    Ashka’s passion is to lead disciplined, engaging and evidence-based projects that improve organizational effectiveness. To do this, she draws on her extensive and varied background in the fields of science and business. When Ashka’s not with her two school-aged children, you can find her in her gym or garden!